SUPPORTIYA

SUPPORTIYA

provides call centre service and customer support outsourcing the best specialists for your business in various languages

  • UKRAINIAN

  • ROMANIAN

  • POLISH

  • GERMAN

  • ITALIAN

  • SPANISH

  • PORTUGUESE

  • ENGLISH

  • LATIN AMERICAN SPANISH

  • GERMAN

  • UKRAINIAN

  • POLISH

  • SPANISH

  • ROMANIAN

  • PORTUGUESE

  • LATIN AMERICAN SPANISH

  • ITALIAN

  • ENGLISH

  • УКРАЇНСЬКА

  • românește

  • Polszczyzna

  • deutsch

  • italiano

  • español

  • portugués

  • ENGLISH

  • español de América

  • UKRAINIAN

  • ROMANIAN

  • POLISH

  • GERMAN

  • ITALIAN

  • SPANISH

  • PORTUGUESE

  • ENGLISH

  • LATIN AMERICAN SPANISH

  • GERMAN

  • UKRAINIAN

  • POLISH

  • SPANISH

  • ROMANIAN

  • PORTUGUESE

  • LATIN AMERICAN SPANISH

  • ITALIAN

  • ENGLISH

  • УКРАЇНСЬКА

  • românește

  • Polszczyzna

  • deutsch

  • italiano

  • español

  • portugués

  • ENGLISH

  • español de América

  • UKRAINIAN

  • ROMANIAN

  • POLISH

  • GERMAN

  • ITALIAN

  • SPANISH

  • PORTUGUESE

  • ENGLISH

  • LATIN AMERICAN SPANISH

  • GERMAN

  • UKRAINIAN

  • POLISH

  • SPANISH

  • ROMANIAN

  • PORTUGUESE

  • LATIN AMERICAN SPANISH

  • ITALIAN

  • ENGLISH

  • УКРАЇНСЬКА

  • românește

  • Polszczyzna

  • deutsch

  • italiano

  • español

  • portugués

  • ENGLISH

  • español de América

Clients

Clients

E-COMMERCE

We launch customer support for your e-commerce as well as help to increase indicators and sales

LOGISTICS

We let reselling our services and earn profit from each lead

AFFILIATE NETWORK

We help with the processing of leads and provide operators usage

360° MANAGEMENT

We handle all aspects for you: from project planning to execution

We handle all aspects for you: from project planning to execution

Services

Confirmation orders by calls

Confirmation orders by messengers (WhatsApp, SMS)

Confirmation orders by messengers
(WhatsApp, SMS)

Customer Support by chats/ calls

Upsell & Cross-sell

Appointment Booking

E-commerce Abandoned Cart

Back in Stock Support

Facilities

Since founding in 2019 SupportiYa can positively guarantee to offer the best service in:

Individual focus

Individual focus

High KPI of each project

High KPI of each project

Analysis and checkups of the teamwork

Analysis and checkups of the teamwork

Experienced teams with native speakers

Experienced teams with native speakers

Fast and high-quality order processing

Fast and high-quality order processing

Effective work with arguments

Effective work with arguments

High are of additional sales

High are of additional sales

High-quality feedback

High-quality feedback

Competetive prices

Competetive prices

"I chose the name SupportiYa to demonstrate its meticulous and individual approach to each client.

The word "support" connects with the Ukrainian pronoun "YA" meaning 'me' as a reference to each member of my team who cares, supports, is open for communication, and stays in touch.

Our main goal is to provide the highest level of customer service, increase profits, and build strong partnerships, as well as to arrange comfortable working conditions for our employees"

"I chose the name SupportiYa to demonstrate its meticulous and individual approach to each client.The word "support" connects with the Ukrainian pronoun "YA" meaning 'me' as a reference to each member of my team who cares, supports, is open for communication, and stays in touch.Our main goal is to provide the highest level of customer service, increase profits, and build strong partnerships, as well as to arrange comfortable working conditions for our employees"

Ania Tulika

SupportiYa Founder and CEO

Ania Tulika

SupportiYa Founder and CEO

Ania Tulika

SupportiYa Founder
and CEO

KPI

Nutrition and Cosmetics

calls per hour: 20
confirmation rate: from 80%
additional sales: from 85%

Gadgets

calls per hour: 25
confirmation rate: from 90%
additional sales: 25%

Household Products

calls per hour: 25
confirmation rate: from 90%
additional sales: 20%

Clothes and Shoes

calls per hour: 25

confirmation rate: from 90%

additional sales: from 10%-20%

Trusted by more than 50 companies

Daniele B.

ES

Professionalism at the center of everything with great communication. Always ready to understand the customer's needs and adapt every work proposal. A pleasure to work with SupportiYa and all her team.

Ferruccio

IT

We have been working with Ania and her call center for almost two years now. We immediately understood that she was a professional, albeit very young, and above all a person who dedicates all day to her work... a bit like me! The thing I like most is the possibility of a continuous comparison on things to improve and the great curiosity that all the girls and boys of the call center show in wanting to understand the pharmacological activities of my natural supplements. Well done Ania, keep it up!

we have 40 experienced operators in the team

we have 40 experienced operators in the team

Andrea Piliego

IT

Very high-performance call center service, the girls in the team are very good at following company directions and bringing results. We have been partners for more than 2 years now and we are very happy with it

we launched more than 100 successful project

we launched more than 100 successful project

Anastasiia

UA

I have collaborated with SupportiYa as a business and can only leave the best reviews. The team is highly professional and responsive. And the timing was always good and clear.
Good luck and hope to work sometime together more!

we elaborate more then 1000 leads per day

we elaborate more then 1000 leads per day

Mattia Paganelli

IT

Reliable, available and prepared. Recommended.

high rate of aprove and additional sales

high rate of aprove and additional sales

Davide Bagnoli

IT

I had the pleasure of working with the team, and I have to say they were fantastic! Ania, who is the head of the team, is really smart and knows how to manage everything at best. The girls were always kind and helpful, solving everything quickly and without complications. Congratulations to Anya and the whole team, you are the best!

Vittorio

IT

Initially I was distrustful given the different experiences I had with other companies. Today I can say I have the call center that is right for me. As an entrepreneur I can confirm how the work of supportsYa greatly replaces the call center service that I had internalized and after 4 years of collaboration I can say I do not need anything else. I highly recommend it to all those who, like me, want to guarantee an excellent service to their customers through a serious, smart and professional call center like supportsYa

*More reviews on Trustpilot

*More reviews on Trustpilot

Project Launch

Project
Launch

Before the start of the work, we go through a procedure to ensure that the project is well communicated and analysed for it to be launched efficiently. To do that we have established and successfully tested a four-step system of project analysis:

Before the start of the work, we go through a procedure to ensure that the project is well communicated and analysed for it to be launched efficiently. To do that we have established and successfully tested a four-step system of project analysis:

Step 1

Interview with CEO

clarification of project's details

clarification of project's details

clarification of project's details

Step 2

Customize work processes

Step 3

Configurate all technical details

Step 4

Start to work

Start to work

Team

Ania
Tulika

Founder and CEO

Elvira Olivia
Bello Varela

Supervisor of Spanish
and Portuguese desk

Oleksandra Hasymova

Supervisor of Italian desk

Join our Team

We are always opened for new talented and passionate employees. Fill in the form to get in touch if you are interested in working in this field.

Join

Join

Join

Join our Team

Hire SupportiYa

Hire SupportiYa

for your business or project

Contact

Contact

Contact